Sunday, 27 March 2016
Friday, 18 March 2016
In the "Lack of Awareness" in Organisation, the biggest problem is Understating the needs of the customer.. The problem is much bigger than anyone can imagine..
The Longer the time to make a product, the larger the sale of the product, the bigger the issue is.. We don't know what's the customer requirement so we make 10 models with 3 varieties with 3 combinations and then struggle with 90 products inventory and their complexity and worse still not satisfying the exact needs of the customer..
This is more evident but why do companies struggle.. In lot of Organisation, people with good execution capability grow fast until they reach the Top management levels and most of them lack this expertise. One more reason is not getting the right team for the product function, even if it is, probably they get lost.. We need a more intuitive team for this role who not just go by the data they analyse but also understand the nuances of the customer requirement and they should stand above all, including the so called strong sales guys in the organisation.. Understand why Apple Inc Chief Design officer Jonathan Ive directly reported to Steve Jobs and was kept above all..
The product team need to remember these key things..
1. Do we know where & how to get the effective information on customer requirement
2. Where the market goes and what it is now
3. Doing what is right for the customer rather than what does customer want. Customers are not aware what is good for them until they experience, sometimes even after experiencing.. what is right will pay off in long run if properly communicated to the market.. Snacks are bad but zero trans fat snack is comparatively better for the customer even with a small compromise on the taste. The dilemma is much stronger in situations like safety of an Automobile Vs fuel efficiency, Quality of the product Vs pricing.
4. What are the most valuable functions of a product in your customer segment? Is it the fuel efficiency or Driving comfort of a Truck, Versatility of a Tractor or Application specific, Image of a car brand or pricing..
5. Listen. Listen to your employees, partners, channels, customers, competition.
6. Organisation capability, Aspirations should match with the current capability of the Organisation, one cannot produce a quality product if there are inherent weakness in R&D and Quality functions, so prepare yourself for trial and error launch, until the capability issues are fixed.
Today lot of companies waste their time in bringing the wrong product, then pushing their sales team, worst increase the sales team size, not satisfying the customers then give deep discounts for selling that product, absolute waste of resources and time..
The need of the hour is that there should be simple models which can capture the needs of the customer to a greater degree of accuracy and also the adoption of the same across Organisations, It will benefit the customers, will raise the bar for the competition and bring in greater revolution in satisfying the customer needs..
Wednesday, 16 March 2016
When you dream big in an organisation, when you aim to do 10x, its natural that the people surrounding you, who will get affected, will get the going tough for you.. The important things to take care are
1. Conviction, keep moving forward rather than doubting your goals & effort
2. Give credit to everyone around you, Top, Bottom, peers
3. Perseverance, How long you can withstand
4. Speed, Vary the speed, to keep it on rails..
Sunday, 13 March 2016
Enough has been written about leadership, can we make it simple? here is my thoughts..
Who is a leader? What does she do? A leader is one who makes/facilitates significant contribution to the work that she undertakes..
Everyone wants to be a leader, but the real leader doesn't really want to be the one, she just focusses on getting things done.. The work takes the center stage and everything else goes backstage.
At times the real leader will not be seen, her contribution may not be visible, but she gets things done..
Saturday, 12 March 2016
Most of the management team believes that they have a perfect strategy but a poor execution and they blame it on their team..
Possibly true, But if their execution is bad what should be their strategy? What is the role of management team in execution?
First on strategy, its a continuous process and should take shape according to the response from time to time.. A good strategy focusses on what is right, what is possible for the organisation and adjusts itself to their executional capabilities..
A good execution is based on the team belief in the strategy, their engagement level and their capability. The management team has a major role to play in all this..
So next time you wanna blame it on execution, think twice..
Friday, 11 March 2016
Books are one area where the technological revolution is happening after long time but still long way to go.. Books particularly non fiction need to be short & simple, gone are the days where people can read hundreds of pages.. Today we have TED talks which explains the content of a whole book in just 20 mins.. And we are seeing summaries of books being published, podcast and live TED video shows..
The future is going to be book summary written by Author himself, Summary Podcast, Book video shows, movies on books.. How good it will be if we can watch a video for one hr or so, the author explaining his book..
Books educates and transforms the world, the responsibility is more on the authors to make it short, simple and attractive..
Thursday, 10 March 2016
Monday, 7 March 2016
Saturday, 5 March 2016
The main difference between Einstein and typical management theories are, the former leaves it to the world to prove his theories experimentally, could be proved hundred years later and the later wants to prove it with statistical analysis however biased or inaccurate it could be..
Management professionals should not waste their time in trying to prove their theories with statistics, they should believe in their intuition and leave it to the world to test it out.. Right theories doesn't need any statistics and the readers will connect it with their own examples & statistics..
Peter Trucker's "Principles of effective executive" doesn't need any statistics and any reader can connect and relate the same easily to their lives..
So the next time someone ask you to prove your theories, tell them the readers will do it..
Friday, 4 March 2016
The next big war is not going to be fought between two strong nations but between the weak & the strong.. The world is well connected than ever before and provides a platform for the weak to join hands, and the weak in large numbers is not a weaker force. History has proved that the weak can be destroyed or controlled by strong irrespective of their moral grounds until the weak is out numbered.. The weak is not always right but a weak will become stronger than ever before.. What we are seeing in the world today are the smaller versions of this war..
Its time the strong understand the strength of the weak, focus on taking a stand on moral grounds rather than their ability to control the weaker forces, understand the plurality of this society and relinquish the need to dominate one another..
Its only in this way the weak can be held small and less destructive force.. But to me, looking at the intolerance in this world today, we have a long way to go..
Thursday, 3 March 2016
If you feel insecure in your job, you are not learning & growing and if people around you are insecure, you are learning and growing.. In the first case you are to be blamed, start working hard and in the later you don't need to worry about, just continue what you do..